CHCCCS019

This course is run as a full face-to-face course where 8 hours should be allowed to complete

 

Please note that these are estimated times and can vary for different reasons

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.

This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

Successful completion of this unit equips individuals with the skills and knowledge to recognise and help individually that are experiencing a crisis situation

More information can be found at www.training.gov

For this unit, there are both written and practical tasks to complete.

The practical tasks are that each student must been involved in crisis intervention activities on at least 3 occasions and manage tasks and manage contingencies in the context of the job role.

The written tasks include a knowledge assessment comprising of multiple choice and short answer questions.

H & A Training Courses

Training is delivered in a simulated environment or at your workplace

Minimum numbers are required, please see our company booking form to book

Third Party Providers

We also have many third party providers in which case training and assessment is delivered on behalf of H & A Training RTO 90871. If completing a course through a third party provider, please arrange and contact the third party in this case.

Literacy and numeracy skills needed to complete this course should be high enough that each student is able to individually read, write understand and communicate in basic English.

Trainees with special needs either physical difficulties or literacy difficulties, should contact our office prior to enrolling so that assistance can be arranged for you.

The following Statement of Attainment is provided if the student has met all the assessment requirements, payment has been made in full and a USI number is provided and verified:

CHCCCS019 Recognise and respond to crisis situations

Please refer to the Student Handbook for all details in relation to student rights and responsibilities including complaints, appeals and refunds.

Students will be notified by H & A Training RTO 90871 in the event that there are any changes to the provider or unit/s the student is enrolled in.

Students do not need to bring any learning materials or resources with them to complete this course.

This unit supersedes and is not equivalent to CHCCS514B  Recognise and respond to individuals at risk

There are no workplace arrangements for this unit